Effective date: 3.30.2026
1.1. These Terms and Conditions (the “Terms”) constitute a standard services agreement between EchoSphere LLC (the “Company”, “EchoSphere”, “we”, “us”, or “our”) and any person using the EchoSphere services (the “User”, “you”, or “your”) and govern the provision of payment-related and information technology services.
1.2. These Terms are addressed to legally competent individuals and legal entities that access the Company’s services and shall be deemed accepted from the moment the Website or the Services are actually used.
1.3. These Terms constitute standard terms of service addressed to an indefinite group of persons. By performing any of the actions described in Section 4, including initiating a payment, providing data, or confirming a transaction, the User enters into a binding agreement with the Company in accordance with the applicable laws of the United Arab Emirates.
2. Definitions
For the purposes of these Terms:
2.1. Website means the Company’s online resource available at https://ecsphere.com and https://ecsphere.com/ru/, its subdomains, and any integrated interfaces, including, without limitation, widgets, APIs, hosted payment pages, and other digital tools provided by EchoSphere
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2.2. User means any individual or legal entity using the Company’s Services to initiate, receive, support, facilitate, or otherwise participate in payments, transfers, or other transactions.
2.3. Payment Instrument means a bank card or any other electronic means of payment used by the User in accordance with an agreement between the User and the issuing bank or another authorised payment service provider.
2.4. Partner Bank / Payment Service Provider means any duly licensed or otherwise authorised financial institution, bank, payment institution, electronic money institution, or other payment service provider in the United Arab Emirates or another applicable jurisdiction that executes payment transactions, settlements, or related services initiated through the EchoSphere Services.
2.5. Services means the technological, informational, and ancillary services provided by the Company, including the receipt, processing, routing, encryption, and secure transmission of payment data and requests, as well as other IT services facilitating interaction between the User, the Partner Bank / Payment Service Provider, and the Merchant / Recipient.
2.6. Merchant / Recipient means any seller, service provider, payment recipient, beneficiary, or other person in whose favour the User initiates a payment, transfer, or other transaction through the Services.
2.7. Applicable Law means the laws of the United Arab Emirates and, where applicable, the laws and regulations of the Emirate of Dubai, including, without limitation, the rules governing civil-law relationships, electronic commerce, payment services, consumer protection, anti-money laundering, counter-terrorist financing, sanctions compliance, and personal data protection.
3. Subject of the Agreement
3.1. The Company provides the User with technological Services for receiving and transmitting the User’s instructions to Partner Banks / Payment Service Providers for the execution of payments and/or money transfers, as well as for providing informational support in connection with such transactions.
3.2. Unless expressly agreed otherwise in a separate agreement, the Company is not the recipient of funds under the User’s transactions and does not act as a bank or any other licensed financial institution. Funds are credited to the account of the Merchant / Recipient specified by the User or by the Merchant’s system.
4. Conclusion of the Agreement
4.1. The agreement between the Company and the User shall be deemed concluded when the User accepts these Terms.
4.2. Acceptance of these Terms includes, without limitation, any of the following actions:
accessing an EchoSphere payment or service page;
entering Payment Instrument details or other required payment information;
confirming a transaction using a code, device, strong customer authentication, or similar means;
successfully completing a payment or other transaction through the EchoSphere interfaces.
4.3. These Terms shall remain in effect for an indefinite period unless and until the Company replaces or withdraws them by publishing an updated version on the Website.
5. Rights and Obligations of the Parties
5.1. The Company shall:
transmit Users’ instructions to Partner Banks / Payment Service Providers in a timely and secure manner;
provide the User, or the Merchant where applicable, with information regarding completed or attempted transactions in a reasonable form;
maintain the confidentiality and protection of personal and payment data in accordance with Applicable Law and the Company’s Privacy Policy.
5.2. The Company shall have the right to:
suspend or refuse to execute a transaction where there are indications of a violation of law, the requirements of Partner Banks / Payment Service Providers, or these Terms, including anti-money laundering, counter-terrorist financing, and fraud-prevention requirements;
request additional information or documents from the User in order to comply with legal or partner requirements;
modify the functionality of the Services, interfaces, fees, and other conditions by publishing up-to-date information on the Website.
5.3. The User shall:
provide accurate and up-to-date information and refrain from using the Services for transactions prohibited by Applicable Law;
comply with the terms governing the issuance and use of the Payment Instrument and with the requirements of the Partner Bank / Payment Service Provider;
maintain the confidentiality of authentication credentials, including codes, passwords, and devices, and refrain from disclosing or transferring them to third parties.
5.4. The User shall have the right to:
receive information regarding transactions carried out through the Services to the extent and in the manner specified in these Terms and under Applicable Law;
contact the Company with questions, claims, complaints, or requests relating to the Services.
6. Fees and Settlements
6.1. Payments and any applicable fees charged by the Company, including fees charged by Partner Banks / Payment Service Providers, may be displayed on the Website, within the Merchant’s interface, or directly on the payment page before the transaction is confirmed.
6.2. Where a fee is deducted from the transaction amount, the User shall be deemed to have been informed of the amount of such fee at the time the payment or transaction is confirmed.
7. Liability
7.1. The Parties shall be liable in accordance with Applicable Law and this Agreement.
7.2. The Company shall not be liable for:
the refusal of an issuing bank or a Partner Bank / Payment Service Provider to execute a transaction;
any acts or omissions of third parties, including internet service providers, payment systems, Merchants / Recipients, banks, and data processors;
any losses incurred by the User as a result of a breach of the rules governing the use of the Payment Instrument, disclosure of authentication credentials to third parties, or violation of these Terms.
7.3. The Company does not guarantee uninterrupted availability of the Services and shall not be liable for temporary interruptions or failures caused by force majeure events, scheduled maintenance, upgrades, or failures of third-party infrastructure.
8. Prohibited Activities
8.1. The User may not use the Services to engage in any activity that violates Applicable Law, including, without limitation, money laundering, terrorist financing, fraud, unlawful trade, circumvention of sanctions restrictions, or any other unlawful or prohibited activity.
8.2. The Company shall have the right to suspend or block any transaction, restrict or terminate access to the Services, and disclose or provide relevant information and documents to competent governmental authorities, regulators, courts, or other authorised persons where required or permitted by Applicable Law, including requirements relating to anti-money laundering, counter-terrorist financing, sanctions compliance, fraud prevention, and other financial crimes.
9. Personal Data
9.1. The User’s personal data shall be processed by the Company in accordance with the Privacy Policy published on the Website, as well as Applicable Law and the laws and regulations of the United Arab Emirates relating to personal data protection and privacy.
9.2. By accepting these Terms, the User confirms that they have reviewed the conditions governing the processing of personal data and, where required by Applicable Law, consents to the processing of the User’s personal data to the extent necessary for the conclusion and performance of this Agreement, the provision of the Services, and the Company’s compliance with its legal and regulatory obligations.
10. Governing Law and Dispute Resolution
0.1. These Terms and any non-contractual obligations arising out of or in connection with them shall be governed by and construed in accordance with the laws of the United Arab Emirates and, where applicable, the laws and regulations of the Emirate of Dubai.
10.2. Any claims, complaints, or notices arising out of these Terms or in connection with the Services shall be submitted to the Company using the contact details provided on the Website. The Company shall review and respond to such claim or complaint within a reasonable period not exceeding 30 calendar days from the date of receipt, unless a different period is prescribed by Applicable Law.
10.3. Any dispute, controversy, or claim arising out of or in connection with these Terms, including any matter relating to their existence, validity, interpretation, performance, or termination, that has not been resolved through negotiations may be submitted to the competent courts of Dubai, United Arab Emirates, unless otherwise required by the mandatory provisions of Applicable Law.
11. Final Provisions
11.1. The Company may amend these Terms unilaterally. A new version shall take effect upon its publication on the Website unless a different effective date is specified.
11.2. If any individual provision of these Terms is found to be invalid, unlawful, or unenforceable, this shall not affect the validity or enforceability of the remaining provisions.
11.3. The current version of these Terms shall always be available on the Website at https://ecsphere.com/ and https://ecsphere.com/ru/, or at another URL designated by the Company.